Dibbern Key #5 The KISS: Website blinking art, gizmos,
icons and razzle-dazzle and flashy animations have a place, but it's probably
not yours.
Ask yourself: Have I added all kinds of "cool stuff" just because
it is cool or because I figured out how to do it, instead of building a straightforward
website design that "anyone can use and get where they want to be
immediately"?
Cool gizmos, drop downs, flash, flashing messages, blinking anything, music,
arty text, symbols only you recognize, and entry pages with only a picture
are great for websites selling the teen market or a site intended
to entertain rather than sell, or very high tech or artsy products.
If that's you, go for it!
If you are interested in adult customers who are searching for buying
information rather than entertainment, give it to them straight!
If your site puts "cool" over "content" and simple navigation,
you may have a pretty "face" but they won't take you home to momma
as often as you'd like. Search engines don't give much credit to an opening
page picture only or "opening show" and no relevant content.
For real buyers of products other than trendy tech stuff, and most services
other than trendy tech stuff, the buyer wants to get to the information they
have come to find. Don't delay them on the opening page.
Rotating pictures in a "web slide show" may seem a good idea, but
if they want to see what you have, let them choose to view your cool stuff
separately. Get on with your message and give them the option to view your
"show" when they have time. Don't rely on using Flash or other gimmicks
to do your selling for you because for most products and services they won't.
If you use flashy stuff and achieve, "Hey you gotta
come and see this website", it is a comment tied to the entertainment
factor - usually not the selling ability of the site and if you have created
an extreme website you may get false hits based on your show rather than what
you are selling or even get into the directories of cool sites for those who
have a lot of time to devote to surfing for such sites, not buying.
Remember Flash requires the user to have the player program
on their computer. Not everyone is willing to download the player. In some
cases, when there is no alternative way to enter a website, a non-flash visitor
just goes away. Always provide an alternative for your web visitor if you
do use Flash programming.
Icons for everyone? Icons are symbols. The best icons are recognizable by
absolutely everyone. If you have several programs on your computer, each may
have its own set of icons, which you had to figure out before you used the
program well. The same holds true of a website. If you use icons, people must
figure them out. This can lead to frustration or missing information entirely.
Charming as they may be, try plain text or a button with a word on it so your
viewer can focus on the content rather
than figuring out how to get it.
It all works together in website
design.
Consider the fact that many people do shop on-line from their computer at
work!
Sound websites
Aha! You found a site that is playing great tunes or holiday
music on their website and you think it is cool. So it is, but consider that
most web shopping is done at work! Fellow employees and bosses would not be
too thrilled to hear someone fooling around when they are supposed to be working.
Streaming audio has a place in web sites, but if you want to get that employed
person to stay at your site and buy, be quiet! Second, streaming audio is
a diversion. For young people sites streaming audio is added sensory excitement,
but you want your audience focused on what you are selling not splitting their
attention, don't you? Third, on productivity computers, many adults turn off
the sound anyway as all the dings, and beeps are distracting. And don't even
think about electronically shouting "Thank you" when someone does
buy from you. It startles more people than it pleases, and for people in an
office environment it only shouts they've been shopping instead of working.
You do want them to buy again from you don't you?
Last minute advice: Remember the old acronym - KISS! Keep It Simple Smarty!
You can easily outfox yourself in building your own website with any of the
4Cs: cleverness, cuteness, colorfulness and clutter on your site. Give your
website "muscle" instead. Take a look at our definitions section
for more important information on actually building your web site.