Long Term Care Ombudsmen & Area Agencies on Aging in Missouri

Use this page to find Long Term Care Ombudsmen; Area Agencies on Aging in your Missouri county.

The Missouri ombudsman program Long Term Care Ombudsmen are volunteers serving residents of nursing homes and residential care facilities to provide assistance with problems or complaints. Ombudsmen help when residents or family members have concerns about the rights of older consumers receiving long-term care; quality of care or treatment from a long-term care service provider; appeals regarding transfers, discharges, discontinuance or changes in services; and billing and charges, including those covered by Medicare and Medicaid.

Individual volunteers are recruited by Area Agencies on Aging (AAAs) or their service providers. To find the Ombudsman for your locality, you start by contacting your Area Agency on Aging. You will find a list of Missouri AAAs below.

Senior Help Line
Besides the Ombudsman programs, the state of Missouri provides a complaint contact at the Missouri Division of Senior Services Elder Abuse Hotline, 800-392-0210. The hotline operates 365 days per year from 8 a.m. to 8 p.m.

To find the Ombudsman or Area Agency on Agency for your Missouri county, select from this list.

Counties Regional Long Term Care Ombudsman
Program & Provider Agency
Atchison, Nodaway, Worth, Harrison, Putnam, Holt, Andrew, Gentry, Buchanan, Dekalb, Clinton, Davies, Caldwell, Grundy, Livingston, Sullivan, Linn, Mercer Northwest Missouri Area Agency on Aging
Northwest MO AAA
211 South Polk
Albany, MO 64402
(660) 726-3800
(888) 844-5626
Adair, Clark, Knox, Lewis, Lincoln, Macon, Marion, Monroe, Montgomery, Pike, Ralls, Randolph, Schuyler, Scotland, Shelby, Warren Northeast Missouri Area Agency on Aging
Northeast MO AAA 815 N Osteopathy
Kirksville, MO 63501
(660) 665-4682
(800) 664-6338
Platte, Clay, Ray, Jackson, Cass Mid-America Regional Council
600 Broadway, Suite 200
Kansas City, MO 64105-1554
(816) 474-4240
(800) 593-7948
Carroll, Chariton, Lafayette, Saline, Johnson, Pettis, Bates, Henry, Vernon, St. Clair, Cedar, Benton, Hickory Care Connection for Aging Services
106 West Young
P.O. Box 1078
Warrensburg, MO 64093
(660) 747-3107
(800) 748-7826
Audrain, Boone, Callaway, Camden, Cole, Cooper, Crawford, Dent, Gasconade, Howard, Laclede, Maries, Miller, Morgan, Moniteau, Osage, Phelps, Pulaski, Washington Central Missouri Area Agency on Aging
Central MO AAA
1121 Business Loop 70 East
Columbia, MO 65201
(573) 443-5823
(800) 369-5211
St. Charles, St. Louis County, Franklin, Jefferson Mid-East Area Agency on Aging
Mid-East AAA
14535 Manchester Rd.
St. Louis, MO 63011
(636) 207-0847
(800) 243-6060
Barry, Christian, Dade, Dallas, Douglas, Greene, Howell, Lawrence, Oregon, Ozark, Polk Shannon, Stone, Taney, Texas, Webster, and Wright Southwest Office on Aging
Southwest Office on Aging
1735 S Fort Ave.
Springfield, MO 65807
(417) 862-0762
(800) 497-0822
St. Francois, Ste. Genevieve, Perry, Iron, Reynolds, Madison, Bollinger, Cape Girardeau, Wayne, Carter, Ripley, Butler, Stoddard, Scott, Mississippi, New Madrid, Pemiscott, Dunklin Southeast Missouri Area Agency on Aging
Southeast MO AAA
1219 N. Kingshighway St., Suite 100
Cape Girardeau, MO 63701
(573) 335-3331
(800) 392-8771
Barton, Jasper, Newton, McDonald Region X Area Agency on Aging
Region X AAA
531 E. 15th Street
Joplin, MO 64804
(417) 781-7562
St. Louis metro St. Louis Area Agency on Aging
St. Louis Area AAA
1520 Market St. Room 4065
St. Louis, MO 63103
(314) 612-5918
(877) 612-5918
This page is Long Term Care Ombudsmen in Missouri