Long Term Care Ombudsman & Area Agencies on Aging in New Mexico

 
Use this page to find Area Agencies on Aging in your New Mexico county.
 
New Mexico

Long Term Care Ombudsmen help when residents or family members have questions and concerns about the rights of older consumers receiving long-term care; quality of care or treatment from a long-term care service provider; appeals regarding transfers, discharges, discontinuance or changes in services; and billing and charges, including those covered by Medicare and Medicaid.

The New Mexico Ombudsman Program has help for nursing home residents who want to move from a nursing home to a less restrictive care setting in the community. Ombudsmen provide support and coordination among all parties involved to ensure a safe and successful transition. If someone you know is not being treated well at a long-term care facility or wishes to transition home, contact the Ombudsman Program

Senior Help Lines

  • 1-866-451-2901 Santa Fe and Northeastern New Mexico
  • 1-866-842-9230 Albuquerque and Northwestern New Mexico
  • 1-800-762-8690 Las Cruces and Southern New Mexico


Your Area Agency on Agency also provides information and assistance services. The list below gives addresses and phone contacts for the six Area Agencies in New Mexico.

New Mexico State Directories:

Counties Regional Agency Address Telephone
AREA 1: Bernalillo County PO Box 1293, Albuquerque, NM 87103 (505) 924-3641
AREA 2: (Part of the Non-Metro Area Agency on Aging)
Cibola, Colfax, Los Alamos, McKinley, Mora, Rio Arriba, San Juan, San Miguel, Sandoval, Santa Fe, Taos, Torrance, and Valencia counties
PO Box 5115,Santa Fe, NM 87502 (505) 827-7313 or 827-7329
AREA 3: (Part of the Non-Metro Area Agency on Aging)
Chaves, Curry, DeBaca, Eddy, Guadalupe, Harding, Lea, Lincoln, Quay, Union, and Roosevelt counties
PO Box 5115,Santa Fe, NM 87502 (505) 827-7313 or 827-7329
AREA 4: (Part of the Non-Metro Area Agency on Aging)
Catron, Do˝a Ana, Grant, Hidalgo, Luna, Otero, Sierra, and Socorro counties
PO Box 5115,Santa Fe, NM 87502 (505) 827-7313 or 827-7329
AREA 5: Navajo Nation
Navajo Aging Services Department
PO Box 1390, Window Rock, AZ 86515
(928) 871-6743
AREA 6: New Mexico Pueblos and Apache Tribes Indian Area Agency on Aging
1015 Tijeras NW, Suite 200, Albuquerque, New Mexico 87102
(505) 222-4516
This page is Long Term Care Ombudsmen in New Mexico