Who regulates Nursing Homes in New Mexico?

The New Mexico Department of Health's Health Facility Licensing and Certification Bureau is responsible for the licensing and regulating of New Mexico's health care facilities. Nursing homes are included.

If you need to know who in the state government oversees health care quality in nursing and rehabilitaion facilities, it is the Bureau. They use health compliance officers to hold inspections. They also oversee Life Safety Code surveyors who hold fire safety inspections. And a licensed Architect and Architect Technician review health facility construction plans for compliance.

The Health Facility Licensing and Certification Bureau is also responsible for investigating complaints. If you have questions or a complaint about Residents'/Patients' rights, abuse, or quality of life and quality of care, you can contact the Department of Health's Incident Management Bureau at 1(800) 445-6242, or The Health Facility Licensing & Certification Bureau at 1 (800) 752-8649.

There is an Incident Report Form you can use to Report Complaints Online at INSTRUCTIONS FOR INCIDENT REPORTS

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